The contents of the website are made available by thyssenkrupp Bilstein GmbH, so that website visitors can read information about the product range of thyssenkrupp Bilstein GmbH and our company. The handling of personal data of the site visitors follows the strict requirements of the GDPR.
We take the protection of your privacy when using our website very seriously as this important to us. In the following we are pleased to inform you about the collection of personal data.
Collection and processing of personal data
In general, you can visit the website of thyssenkrupp Bilstein GmbH on an anonymous basis, i.e. without informing us of who you are. When you visit our website, our web servers in Germany save as standard the IP address of your internet service provider via which you access our website, the site from which you access our website and the files you access from us, as well as the date of your visit and general information about your browser. These data are processed to ensure the security of the web server and to adapt the output of the information retrieved to your output medium (e.g. your phone. laptop or other device). These data are only analyzed in anonymized form for statistical purposes.
Personal data is stored and processed only if you provide us with this information, e.g. when completing a contact form or registering for personalized services. On the respective website you will be informed about the intended use and, if necessary, your consent to the storage and processing requested. Disclosure will only take place at thyssenkrupp companies and service providers affiliated with us, for example to send you the requested written information. Of course, all service providers are committed to data secrecy and confidentiality. A transfer to other third parties does not take place. Your data is always encrypted before transmission and processing to protect this data against unauthorized access
- Session cookies are temporary cookie files that are automatically deleted when you close your browser.
- Persistent cookies are cookie files that are stored until they are actively deleted or automatically removed after a certain amount of time.
- First-party cookies are cookies that are set directly by us.
- Third party cookies are cookies set by a third party
Cookies can be used for different purposes.
- Optimization cookies enable us to analyze the use of our website. If you have not consented to the use of your personal data for this purpose, this will be anonymous. The analysis helps us to improve our services and offered products and services.
- Personalization cookies allow us to determine your personal preferences, such as your preferred language. We use these cookies to improve usability and offer you a customized experience.
- Security-relevant cookies are cookies that are necessary to protect the website against attacks and to prevent fraud
On individual pages, personal data may be stored in cookies if you have previously expressly consented to such, e.g. to not have to re-enter access data. In principle, you can also access all information on our website if you have deactivated cookies in your Internet browser. If you do not accept cookies, this may result in functional limitations of our offers.
On our website we use the cookies listed below:
Register a unique ID that is used to generate statistical data on how the visitor uses the website. Provider: bilstein.com, Expiry: 2 years, Type: HTTP Cookie
Used by Google Analytics to throttle request rate. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Provider: bilstein.com, Expiry: 90 days, Type: HTTP Cookie
Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. This cookie is strictly necessary for Cloudflare’s security features. Provider: bilstein.com, Expiry: 1 year, Type: HTTP Cookie
WPML has a setting to enable Browser Redirect. With this setting, the user will be automatically directed to the language of the browser he is using. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Stores the redirected language. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Tests if cookies are enabled. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Stores the last requested URL on the front-end. Provider: bilstein.com, Expiry: Session, Type: HTTP Cookie
Used to store the user’s selection of a country page of bilstein.com. Provider: bilstein.com, Expiry: 60 days, Type: HTTP Cookie
Used to store the user’s selection of a car. Provider: bilstein.com, Expiry: 10 days, Type: HTTP Cookie
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot. Provider: hubspot.com, Expiry: 13 months, Type: HTTP Cookie
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. Provider: hubspot.com, Expiry: End of session, Type: HTTP Cookie
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. Provider: hubspot.com, Expiry: n/a, Type: HTTP Cookie
This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity. Provider: hubspot.com, Expiry: 30 minutes, Type: HTTP Cookie
This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed. Provider: hubspot.com, Expiry: 1 day, Type: HTTP Cookie
This cookie is set when visitors log in to a HubSpot-hosted site. Provider: hubspot.com, Expiry: 1 year, Type: HTTP Cookie
On grounds of our legitimate interests in and for these purposes of analysis, optimisation and economic operation of our Services, our services use the so-called “Facebook pixel” by the Facebook social network, operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA or, if you are an EU resident, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).
The Facebook pixel is a code snippet placed on our website.
Facebook Pixel allows Facebook to identify the visitors of our online content as a target group for displaying advertisement (known as “Facebook ads”). Accordingly, we use Facebook Pixel to display our posted Facebook ads only to Facebook users who have shown an interest in our services or who share certain factors (such as interests in certain topics or products determined on the basis of visited web pages), which we transmit to Facebook (which is known as Custom Audiences). Facebook Pixel also helps us understand the effectiveness of Facebook ads for statistical and market research purposes, by showing whether users have been redirected to our services after clicking on a Facebook ad (known as conversion, and allowing to determine on which devices a user is performing an action), in order to create so-called lookalike audiences or statistical twins (i.e. to broadcast ads to target groups that are similar to existing customers) and to obtain comprehensive statistics about the use of the website. Facebook Pixel establishes a direct connection to the Facebook servers when you visit our website. This way, the Facebook server is notified that you have visited our website and Facebook assigns this information to your personal Facebook user account.
Facebook is certified under the Privacy Shield Agreement and therefore offers a guarantee of compliance with European data protection laws: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
For further information about the collection and use of data by Facebook and your privacy protection rights and options, please see the Facebook data protection policy at https://www.facebook.com/about/privacy/update. For specific information and details about Facebook Pixel and how it works, please visit the Facebook help section at https://www.facebook.com/business/help/651294705016616. You can disable this function as shown at https://de-de.facebook.com/business/help/1415256572060999?helpref=uf_permalink or at https://www.facebook.com/settings?tab=ads. You must be logged into Facebook to do this.
If you want to declare the opt-out of Facebook pixels, please click on: Facebook Opt Out
To respond to your request thyssenkrupp Bilstein GmbH will process the following personal data if provided in the contact form: form of address, first name, last name, email, street, zip code, town/city, telephone number and content of your request. We will forward your personal data to recipients where this is necessary to meet your request. The legal basis for processing your personal data depends on your request and may take the form of a contract with you (Art. 6 (1) (b) GDPR), your consent (Art. 6 (1) (a) GDPR) or our legitimate interests in providing you with a good service based on a balance of interests (Art. 6 (1) (f) GDPR). We are supported in the operation of our contact form by our IT service providers as order processors. We will process your data – where processing is based on your consent – until your consent is withdrawn or – where processing is based on a balance of interests – until you object to this or your request has been completed. Unless you provide the data required to contact you and to understand and process your request, we will not be able to process your request. All other information is optional. This service is only for persons over the age of 18.
If we process your personal data on the basis of your consent (Art. 6 (1) (a) GDPR), you can withdraw this consent at any time for the future. If we process your personal data on the basis of a balance of interests (Art. 6 (1) (f) GDPR), you can object to this at any time for the future.
In addition we process the referrer information in connection with use of the contact form (Art. 6 (1) (b) GDPR), which is erased after 4 weeks at the latest. It is technically not possible to use the contact form without collecting this information.
Your data protection rights
You have the right to information about the personal data in question and the right to rectification, erasure, restriction of processing and data portability, and in the case of processing in accordance with Art. 6 (1) (e) and (f) GDPR the right to object to processing. Insofar as you have provided us with your consent to process your personal data in accordance with Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, you can withdraw this consent at any time without affecting the lawfulness of processing based on your consent prior to its withdrawal. You have the right to complain to the supervisory authority.
Responsible and data protection officer
Responsible for the collection and processing of personal data is:
thyssenkrupp Bilstein GmbH
Phone: +49 2333 791-0
E-Mail: [email protected]
You can reach our data protection officer at:
thyssenkrupp Bilstein GmbH
Herner Str. 299
E-Mail: [email protected]
Scope and amendments to this privacy statement
This privacy statement applies exclusively to the use of our website. It does not apply to the websites of other service providers to which we provide a link. We accept no responsibility or liability for third-party statements and guidelines with no connection to our website.
We reserve the right to amend these data privacy rules from time to time in accordance with future changes relating to the collection and processing of personal data.
Intellectual property and rights of use
The content including pictures and the design of the thyssenkrupp Bilstein GmbH website are subject to copyright protection and other laws for the protection of intellectual property. This website does not grant any license to use the intellectual property owned by companies of the thyssenkrupp Bilstein GmbH. In particular, duplication, distribution, reproduction, transmission, processing, modification, or any other use of the content on this website for commercial purposes without written permission from thyssenkrupp Bilstein GmbH is not permitted.
Unless otherwise indicated, all of the trademarks used on the thyssenkrupp Bilstein GmbH websites are protected by trademark law and may not be used without written permission from thyssenkrupp Bilstein GmbH. The same applies to company logos and signs.
The information that thyssenkrupp Bilstein GmbH presents to you on this website is compiled and updated periodically. Despite the utmost care, we cannot guarantee the content of this website to be free of errors. There is no warranty of merchantability, no warranty of fitness for a particular use, and no other warranty of any kind, express or implied, regarding the information or any aspect of this website. The content does not constitute a pledge or guarantee with regard to our products, especially concerning their marketability or their contractual suitability for a specific purpose. Any forward-looking statements on our website are based solely on opinions, (preliminary) estimates, or assumptions on the part of management at thyssenkrupp Bilstein GmbH. As such, they are subject to risks and uncertainties. thyssenkrupp Bilstein GmbH is not obliged to update such forward-looking statements. thyssenkrupp Bilstein GmbH reserves the right to undertake alterations or additions to the information or data provided at all times without further notice.
This website references third-party providers, in some cases by means of hyperlinks. thyssenkrupp Bilstein GmbH has no influence over the content of third-party websites. For this reason, thyssenkrupp Bilstein GmbH disclaims all liability regarding the content and data protection practices of the third-party websites to which it links. Before you use third-party websites, we recommend that you review the relevant terms and conditions and data protection provisions of said providers.